Famous Toastery Keagy Village - Roanoke

Manager Vanessa turns a 1 star review into a 4 star. 4 star only because none of the problems should have happened. Went to this restaurant on my way back home from a retreat in North Carolina looking forward to having gluten free French toast. Verifiedwith the overworked waiter that it would be really moist and had cream cheese and strawberries stuffed in it. After a very longwait in a very noisy restaurant, I got dry french toast that had 3 tiny pieces of strawberries in one of the stuffedtoasts. Since I was in a hurry to get back on the road and this was my only stop I tried to choke it down and was almost donewith half the dish by the time the waiter returned to ask how everything was. Once I told him he notified manager Vanessa whoturned everything around. She listened with care and concern; had the order remade quickly and correctly and spoke to thekitchen staff. She also brought out another bottle of maple syrup that was heated up this time and she gave me an almost $5credit and a take out container without even asking. My advice: hire more waitstaff and have Vanessa train staff. She's one tocompensate well and promote.

Service was great, portions are large and worth the cost.

My Greek omelet was a little bland as were the potatoes rye toast was unbuttered. My son granddaughter had grilled chicken sandwiches what ch they said were average but the pesto pasta salad potato salad were very good. My daughter-in-law had gluten-free peanut butter banana French toast which she said was very good. Wait staff was masked which I appreciated.

We were looking for a place with good food and some gluten-free choices. This place was above and beyond. We loved the food and the service was quick and friendly. It was a quiet Friday morning initially but clearly became more busy. It’s a place worth visiting again.Kid-friendliness: Several children were evident in our visit clearly enjoying their food.Dietary restrictions: Good gluten free options!

Service was fantastic and food was just as good. Our first time visiting Famous Toastery and most certainly will not be our last when given the chance to return to the area.