Chipotle Mexican Grill - Rockwall

Anagers don’t care if you talk to them. HORRIBLE MANAGEMENT, The worst location in

The food is as good as any other chipotle so that’s good. One thing that really upset me is I usually order a kids meal which comes with free chips, every time I go they never have the small chips so out of kindness the workers will give me the next smallest size (thankfully). Today I went in and ordered my usual and yet again they didn’t have the kids chips so I politely asked if I could just get a regular chip… The young man that was there claimed I had to pay for a regular chips because they had ran out… It wasn’t making much sense to me because for one: why couldn’t they just make a small bag of chips and two why am i paying more for something because YALL ran out? Horrible customer service all in all.

Have ordered from this location multiple times, both in-person and through Uber Eats mostly because of convenience. This is one of those locations that will short change you on portions in-person and even more so if ordering online.Customer service could definitely use improvement. I still remember a particular incident several months ago in which I had came in an hour before closing and the person behind the counter seemed upset that I came in. It was as if doing her job was an inconvenience.I typically opt to go to the Royse City location rather than here if I have the time.

I ordered takeout and ate it at home. Food was delicious.

This location is horrible with their portions. Do not recommend ordering online for pickup bc they will just stuff your burrito with rice and give you 1 little piece of chicken. Literally a waste of money.