Taco Bell - Rocky River

Without a doubt, this is THE BEST STORE! Amanda, Kay, and Lani are fantastic! The customer service is exceptional—20 out of 10! They treat us like we've known each other for years. The staff here is truly loved by everyone, especially the city service guys. A big thank you to these three amazing ladies for all their hard work in keeping us fed!

Awful experience, especially when ordering through DoorDash. It seems like they just throw random items into a container and stuff it in the bag. There's no way they actually check the order; it's hard to believe that someone could mess up an order this badly without it being intentional. It almost feels like they take some kind of satisfaction in not fulfilling any of your requests correctly.

This emerging restaurant has wonderfully catered to my adventurous cross-country club. They have diligently strived for excellence in every aspect of their cuisine. Their breakfast and brunch options are ideal for a delightful snack after a lively run.

I went to the store around 6:15 where I was greeted by a grizzly woman named Erica M. Little did I know when I encountered this troubled woman I was going to be repeatedly berated and treated with blatant disrespect. She was so rude to me that I had to pull over after the drive through to recollect myself. On top of this malicious service I was greeted with 2 soft tacos that I could’ve thrown on the ice and played hockey with. I am not only extremely disappointed with this location but also with you Erica M. We all go through rough times, but we don’t have to take it out on people who just want soft tacos that are edible. The management really shows in how their staff treats their customers. Taco Bell I expect more.

Went to this location tonight and the service was terrible. The girl working the window (Erica M) was extremely rude to me when I asked a question and then proceeded to talk about me when the glass window shut to the other workers causing them to all look over at me. The attitude honestly had me shocked. If I was acting like that at my job, I would’ve been fired. Please do better. Something is clearly going wrong in management at this store.