Jimano's Pizzeria - Round Lake Beach

Carryout order....they forgot half the order and while waiting just left pizza on counter so it was cold. Not the best experience. Talk about customer service. Manager read my original review and called to apologize. Had a great conversation. Willing to try again. Thank you.

Nothing against the business itself or the food, the food is very good! But when I ordered on Sunday, the driver/shift manager I got, Will, was VERY inappropriate towards me. He asked if I was alone tonight and then proceeded to search me up on Facebook after he dropped off my food and add me as friend. Extremely inappropriate and made me very uncomfortable. I would like to order from them again but this experience made me very uneasy. Also the person I spoke to the next day didn't seem to know what to do or say about the situation so I'm unsure of what to expect if I order again from this location.

I love pizza! But not here, it’s bland and the sauce tastes funky. I just don’t understand how there’s so many locations because it’s not great at all. Very expensive for poor quality

I worked a 12 hour shift and all I could think about was getting me some Jimano’s on the way home. Place the order for pick up walked in it was handed my food by someone who look like they hadn’t showered or washed hair for a months. I was so disgusted I got my food and unfortunately threw it in the garbage. If that’s the person that’s been handling peoples food

Love their pizza and wings! The curbside and the staff recognizing when you notify them you've arrived does leave a lot to be desired. Seems a bit like they don't always pay attention to that system. Overall, awesome food every time I've gone.