The Butchery - S San Diego

Customer service is poor and employees are rude. I went in looking for a specific pate. The unfriendly older lady behind the counter came out with the brand I was looking for but not the flavor I wanted. I asked her about the one I was looking for and she proceeded to correct me on what it really was and what was in it. Clearly it was more important for her to think she was smarter than a customer than to make a sale. I walked out without purchasing the other items I needed. This isn’t the 1st time the employees have been rude so I will spend my money elsewhere.

Great inventory, subpar service. Great selections of deli sandwiches and hard to find cuts of meat.Employees suck though. Curt, unfriendly, and openly $hittalking customers after they leave the store, and after talking to them on the phone… right in earshot of other customers.

Decided to splurge on burger, fries and a soda. Had the “new,” smashed burger. Plain double patty smashed with seasoning. Mayo, onions, cheese. Not bad flavor, good bun. Fries were ok, a bit on the cold side, sodas are in bottle only had a Dr. Pepper. $18 total. Would say decent, but honestly, for the price, I’d still go for Shake Shack around the corner. Both use grass feed beef, both made to order, but a shake would’ve been better. Service is ok, few smiles, seems like most don’t like working there or they’re just a bunch of “meat heads.”

This is such a cool place! It’s basically a modern and upscale take on a traditional butcher shop. The selection of meats and fish is terrific (though . Everything looked like it was very fresh and they have a nice selection of naturally raised and some organic meat too. There is also a mini-grocer with high-end cooking products. Nice people!

Decided to splurge on burger, fries and a soda. Had the “new,” smashed burger. Plain double patty smashed with seasoning. Mayo, onions, cheese. Not bad flavor, good bun. Fries were ok, a bit on the cold side, sodas are in bottle only had a Dr. Pepper. $18 total. Would say decent, but honestly, for the price, I’d still go for Shake Shack around the corner. Both use grass feed beef, both made to order, but a shake would’ve been better. Service is ok, few smiles, seems like most don’t like working there or they’re just a bunch of “meat heads.”