Kroger Bakery - Sachse

Go to Sachse Discount Pharmacy. It's one minute away up the road by the donut shop and liquor store. The best people. Fast and low prices.

Don't waste your time. If you do go in, don't ask anyone there for anything, they don't want to help you. Customer service is not their thing. Just buy what's on the shelf or go somewhere else.

Horrible management at Kroger in Sachse TX 75048. Purchased a carton of PallMall, charged to card and then realized they charged me $84 so at that moment I said no I don't want them because at Walmart they are $56. Manager refused to refund or cancel sale. I will be letting every person I know and putting all over social media. My review would be less than one star if I could.

Every time we have gotten a pick up order from this store, something has been wrong with it. The time before this, we got several items that we did not order. I took them back to the store. I should have kept them as we were not charged. No Thank you or anything. This time, we were missing one item and one can was dented in two places. I called the store and the phone rang over 20 times with no answer. I called the Kroger Customer Service line and their robot didn 't understand what I wanted. There was no option for missing item and dented can. So they offered me $10.00 to go away. I want what I paid for and I don 't understand why I have to make two trips every time. It was raining today and there 's no sheltered area or I would have checked my order before I left. Now I 'm on hold for a real person and they say it may be 40 minutes before my call is answered. They 're counting on me giving up. Walmart has a better track record of giving me what I ordered, but it 's not great, either. What is the point of putting in a pickup order if it 's wrong every time? I give up. I 'll drive BACK to the store tomorrow since I can 't even register a problem online.

Great customer service 18O56O854O6 NO NONSENSE and GREAT ASSISTANCE !!!