Buffalo's Pizza - Sacramento

So good and the price is great. The ribs are great!

The customer service is HORRIBLE! I have ordered here multiple times, but I will never again. The other day I called and paid over the phone giving them all of my debit card info, I stayed on the phone until the employee told me the payment went through. When another employee arrived to my home with the order he stated that the payment did not go through with a problem on their end. I continued to show him the proof of transaction and that the money was taken from my account. When he called the manager the manager was extremely rude and said if we do not let them run the card again they were going to leave with our food. He said the money from the first order would be back in our account the next day, by this time I had waiting an hour for my food so I allowed them to run my card again. I did not get the money back in my account until 4 days later. Due to this being an error on their end I feel they should've at the very least given us a discount. How are you going to arrive with the food I paid for and demand I pay twice for the food? I gave them another try this evening and the employee who took my order was extremely rude and said they couldn't deliver the food because they were busy?! I have been a loyal customer and have tipped them kindly every time. I told him that I live less than a mile away and have had this exact order delivered at least 5 times in the past couple months.. he was very rude and ended up saying he is canceling the order and hung up on me..All this being said, I truly am a patient person and I have worked in the food service industry myself. I am always kind and respectful and I never am a demanding customer. I rarely even write yelp reviews but this was so disappointing to have multiple experiences of AWFUL customer service. They need to make some major changes in terms of their treatment of customers. I would've continued to spent money at their restaurant but after their terrible service I won't and I advise anyone reading this to order from literally anywhere else. It's not worth it to deal with people who are truly awful and seem miserable to be working at this establishment. Their prices are not that of a fast food restaurant but their customer service and attitude reflects that of a low end fast food restaurant. Also side note they way overcharge for ranch and barely give u any...lolI hope they clean up their establishment and consider a change in management.

I ordered a pizza at 7:06. I realized forgot to take something off that I couldn’t order. I reached out at 7:07. They told me they already made it. Yeah. In one minute. And refused to fix it or refund it.

I ordered a pizza at 7:06. I realized forgot to take something off that I couldn't order. I reached out at 7:07. They told me they already made it. Yeah. In one minute. And refused to fix it or refund it.

One of the best philly cheese steak in Sacramento. Trust me. Fresh breadFood: 5/5