Firehouse Subs Mark Twain Village

The respectful service. Nasty conversation. I'm sure the business goes up the hill. If it's not, I guarantee it. I don't want an apology from you. I wanted my money back tonight. Will never go back. Almost as bad as Jack. The problem begins at the top of the chain. I would never let employees like this represent my business and I. What a embarrassment.

Service was fast, friendly and my Roast Beef w/ Cheddar Sub was delicious! The restaurant was very clean.

First attempts will never be returned Absolutely terrible service that I ordered and steak and cheese without mustard, Mayo and onions due to the fact that I very allergic to onions, the counterpart did not ring it without onions, so I marked the sub only to ensure that they not only pick up and sure enough that they gave the same sub and had it onions on it. I asked for my money back and got it. The person I was with didn't even get his food immediately and he had to go to the counter because she lost his order. Absolutely terrible service

This was my first time eating at a Firehouse Subs. If other options are available, I'm not likely to choose to eat at another in the future. The quality of the food didnt not meet the price paid for it. The food tasted fine, but the presentation was poor. My sandwich (jamaican jerk) was basically soggy with combined sauces and the Mac and Cheese would be more adequately called Cheese Soup with Macaroni Noodles. The staff was friendly, but unhurried by the line of people waiting.

Ordered a steak and cheese add banana peppers. Received banana peppers on bread. Because I ordered through door dash, I received zero help. No assistance offered whatsoever. What a joke.