Kilwins St. Charles - Saint Charles

I’m giving this place a terrible review because, while we were at the nearby store, we were informed that we could get a sample of ice cream before making a purchase. However, when I asked for a sample, the staff said no. They continued to text as if I wasn’t standing there with my children. We were polite and respectful, but they behaved unprofessionally. I refuse to support this establishment in the future.

We enjoy visiting Kilwin's during Halloween and Christmas! It has become a cherished part of our holiday festivities! The staff is always friendly!

I had a delightful experience in the charming seating area, savoring a scoop of lemon sorbet on a warm day—it was exactly what I needed! The prices are a bit on the higher side, typical for a tourist destination like Old St. Charles. The staff was exceptionally friendly and even helped me choose the perfect piece of turtle fudge to take home!

The atmosphere was fantastic, and the ice cream was delicious! I would rate the taste at 8.9/10 and the texture at 9.2/10, with a price rating of 8/10. Overall, it was a wonderful experience. I highly recommend trying the Cookies N Cream flavor! (Just to note, the ratings are made up.)

Tasty! 2 people could share a scoop as they are large and expensive! Staff is very friendly!