The Orchard Inn And Newman's - SALUDA

I’ve been blessed to eat in wonderful restaurants in San Francisco, New York, France, Italy and around the world. I’m proud to have “The Orchard Inn” here in Saluda, NC just 3 miles from my home. Service was professional, friendly and personable. The food was simply outstanding! And, the venue of eating in a beautiful historic peaceful restaurant like “Newmans” at the Orchard Inn is like no other place I’ve been. Trust me, you need to try it to believe it.

We came for the play so we didn't see the rooms. Service: 4 Location: 5

Very friendly staff. Good food. My wife liked all the flourishes. Could have used an extra chair in our room.

When we expressed our concerns about the small room and our discomfort, the innkeepers became quite unfriendly. We requested a refund and stated that we would look for other accommodations. The wife pleaded with us to stay and offered to upgrade us to a cottage as a gesture of goodwill. Despite her insistence and the kind offer, we decided to stay. The cottage had similar old and mismatched furniture (which looked as if it had been picked up from the street), a window air conditioning unit, and a cracked vanity, but it was significantly more spacious, and we appreciated her thoughtfulness. Upon checkout, however, the husband presented us with a bill for dinner and the room upgrade. This was surprising because his wife had indicated it was a complimentary upgrade. We explained the situation, and he acknowledged it but maintained that they do not provide complimentary upgrades for unsatisfactory rooms (he claimed it was the first complaint he's ever received about room size and furniture, which I find hard to believe). We requested to speak to his wife, but he said she was unavailable and stepped away to call her. He returned and informed us that they were only willing to cover half the cost of the upgrade. We reluctantly agreed, feeling awkward about the situation. While she didn’t explicitly state it was free, we felt somewhat misled since she had referred to it as a gift. UPDATE: Our stay was very recent, and we did not have an updated bathroom. The rooms featured old, mismatched furniture, window AC units, and outdated bathrooms with stained grout. They were very small.

I made a last-minute reservation during our trip to western North Carolina and was lucky enough to secure a spot for Friday night, September 22. This place is truly magical. The food and service are exceptional. I can't wait to come back next year and stay in one of the rooms. I have absolutely no complaints—everything was perfect, which is quite rare to find. Service: 5 stars, Location: 5 stars.