Freebirds World Burrito - San Antonio

Excellent customer service! We are following a low-carb diet, and Darion took the time to chat with us, offering suggestions and checking in to see how we liked the cauliflower rice (which was our first time trying it). He was really friendly. The four-star rating doesn't reflect a lack of quality; it was just a bit pricey, especially for lunch. Overall, it was a great experience!

To provide some context, I had placed an online order and arrived when it was supposed to be ready. I waited for 23 minutes alongside several other people with online orders while the staff served a dozen customers in line before attending to our orders, many of whom arrived after me.

I ordered the half bird brisket burrito, which was advertised for $10, but I was charged $12. Along with it, I got chips and a small queso, plus a bottled soda, bringing the total to $20 before tip.

I had a great experience here and will definitely return whenever I'm in the area! The service was quick and friendly, and the food was tasty. They even accommodated my gluten and dairy allergies with a bowl option. Plus, they were happy to provide extra guacamole and lemon juice at no charge. The restrooms were clean too!

I highly recommend this restaurant for their delicious, handmade burritos made to order and outstanding service. The decor is vibrant, featuring interesting wall paintings and a unique hanging art piece of the Statue of Liberty on a motorcycle, holding a burrito. The prices were slightly higher than I anticipated, but overall, the quality of the food is excellent.