Panda Express - San Antonio

To be honest, I noticed the negative reviews for this restaurant, but my review actually pertains to a Panda Express located at 17907 Bulverde, San Antonio, which isn't listed on Tripadvisor yet. The food quality and service we experienced there were outstanding!

7pm on a Tuesday evening…first off all the sides looked like they’ve been sitting out..super greens weren’t even green…no white rice,walnut shrimp and worst of it all AFTER purchasing my food which I got a bowl with rice and TERIYAKI chicken…and ragoons they inform me that there also NO sweet and sour for the ragoons or the main course NO TERIYAKI…so grilled chicken and fried rice it was! And with some dry ragoons with no sauce! Waste of my money I feel like I just got robbed and no accommodation besides rude customer service! So now I refuse to eat the chicken for it has no flavor without the sauce so I’m driving to a panda near my home otw there for some sauce:

They always seem to forget things when ordering big ...my order was 67.00 and seemed as is all food was there this time but no condiments what so everIt was a online order and they specify to add condiments. None.. last they forgot rive do I had to make steam rice at home , but the purpose of take out is so you don't cookThis was what my son wanted...next time I'm going real chinese

The service was dreadful, and they ran out of food just 20 minutes before closing time. This was the worst experience I've had in eight years. I had to make do with what was left, as the person in charge refused to cook more, even though there was a line stretching out the door. We need the former general manager back!

I ordered two beef and broccoli rice bowls. The broccoli was quite tough, and although the beef was good, there wasn't much of it.