Carl's Jr. - San Jose

We did takeout. I got a chicken swiss bacon burger with onion rings. My girlfriend got a sandwich with sourdough, which came as slices. We both enjoyed our food.

Nice and clean establishment. Well maintained. A bit slow on serving for fast food, but I guess it?s because the burgers are charbroiled when the order was placed. Great taste.

If I could give this place 0 stars I would. We figured we'd be in and out and get some quick food for the road. Unfortunately we had to play 20 questions with the cashier, that's fine maybe they were new, who cares. But then we spend the next 35 minuteswaiting on our food. It was just us and 1 other customer so it's not like they were backed up but okay I get it they only had afew people on staff. What I couldn't understand was why the manager refused to do anything but sit there and talk with hisfriend who also refused to do anything. When we finally see our food being prepared my mom had ordered a chicken biscuit, one ofthe workers had accidentally grabbed it too hard and caused it to break and crumble. The manager had the audacity to tell themit was fine and to just send it. I had to bite my tongue as it was already 25 minutes in and I just wanted my food. So we getthe rest and our combo had no fries as well as my breakfast burger had only egg and a patty, for reference it's supposed to comewith that as well as hash browns, ketchup and bacon. To take this long and have 0 quality control on top of that is just atestament to the work ethic there. This is the only time I've considered sending a letter to a corporation for something sotrivial but this was enough to make anyone's temper boil.

Was wanting a good fast food burger hadn't had a Super Star in a long time...not only was the Super Star burger as good as I remembered, but the steak burrito was good, too! Store was very clean, staff was very friendly efficient!

Very helpful and nice staff. Good service,. I recommend especially the chicken burger. Is really juicy, not dried as at other restaurants. Their hamburgers are really fresh, not dried compared to other places. Clean place.