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Írjon visszajelzéstYesterday, I tried a Queso Blanco Burrito for the first time in the USA. The food was delicious, but unfortunately, there was no air conditioning in the restaurant. Due to the extreme heat in California, I was sweating throughout my meal. I hope they consider turning on the air conditioning next time to make the dining experience more comfortable.
We requested no sour cream and extra chicken, but ironically there was sour cream and very little chicken. I recall there being more chicken in the past. The chorizo was tasty, but the tostada was smaller. The food was good overall and the service staff were quite friendly.
The man working at the drive-thru window was extremely impolite and frustrating when taking my order, stating he could not hear me clearly. He began speaking rudely without any manners. When I asked to speak to the manager upon going to the window, he claimed he was the manager, stating his name was Fernando. However, he did not have a name tag or badge. He appeared to be in his early 20s with dark hair and Latino descent. I informed him of his rude behavior and mentioned that I would be contacting his company.
You forgot items regardless of weather you order in the store or in the door bag! Two times in two days. 1st day ordered three pieces of meal and received 2 pieces of meal. 2nd day, drove in n picked up 2 pieces of meal, pages are missing as soon as I open at home. This is my next place, I guess, must go to the 2nd nearest location right away.
Horrible customer service at this location I ordered no problem attempted to pay with card and due to a machine error the transaction did not process. the woman at the front counter was extremely rude and kept telling me my card did not work even though I was certain it did because I had just used it less than 5 minutes ago. no attempts at manually inputting the information or asking a manager for help she just telling me your car doesn't work. I will not come to this location again terrible service
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