Enigma Escape Games - Sandy

Unfortunately our overall experience was very sub-par compared to other escape rooms we have done. The fact that there were so many malfunctioning pieces of the room with no warning at the time of booking should be unacceptable. I'll leave out details to not spoil any future gamers, but there were at least four different elements/puzzles that did not work properly.To offer a recently renovated room to public bookings without fully testing and fixing any issues feels very unprofessional and we left very disappointed in our experience. Our host was very kind and did the best she could to help us through it (the reason I'm giving two stars instead of one), but that can't make up for the inoperability of the room. I hope the feedback we gave is used to improve the experience of other players, but for now I would forgo booking the 451 room.

Cally was so nice. She was flexible and stayed past her shift to accommodate us. What an awesome room.

This place was pretty fun but it honestly needs renovations. We did the Hyde and Seek room and we barely made it to the second room. Some of the props were broken and things were pretty dusty and worn. The aid we received every once in a while wasn't very helpful and it was very challenging. We learned afterwards that that room had a less than 10% success rate and that most didn't even make it to the second room! If we had known that, we would have chosen a different room. You should show your difficulties. This place has potential to be really good.

We booked for just the 2 of us but were put with a group of 10 others. Too many people in one room made it extremely hard to solve anything! The people were friendly but we were cramped in tight and it was not fun at all! Having 5 maybe 6 people should be maximum, especially for the price we paid!

This was honestly one of the very best escape room places in the valley. I went to do the Hyde room with my friend and we’ve done almost every room in the valley together. The set dressing and puzzles were all incredible and used perfectly to create a unique and challenging experience that felt connected to the themes perfectly. The staff member we worked with, Valerie, was also the most helpful worker we’ve worked with from her help behind the desk and in the room, helping guide when we needed it without giving too much away when we needed help. 5/5 star experience without a doubt.