Ginza Japanese Shabu Shabu - Sandy

The food was great. The staff are super nice and quick. The atmosphere isn’t high end but we were satisfied with the experience. You should try this place. Well done. Food: 5 Service: 5 Atmosphere: 4

Amazing everything Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Edamame, Miso Soup, Hot Pot, Sushi, California Roll, Roll, All You Can Eat Sushi, Sauce, Ginza

Some of the BEST sushi!!!! This is my favorite hot pot place because you can get AYCE shabu or BBQ together PLUS AYCE sushi. We love Ginza so much! Food: 5 Service: 5 Atmosphere: 5

We go-all-you-can-eat bbq and sushi. Both were excellent. Only complaint I have is for the price we paid I expect the interior to be more upscale and cozy.Food: 5/5

I have always had a good experience here but on Saturday the 18th, it couldn’t be worse. While the restaurant was what would be considered a normal flow of diners, my partner and I were standing at the podium for around 10 minutes just waiting to be seated. Not the biggest deal, it is what it is. Once seated our waiter was prompt with our drinks and after that the service went downhill very quickly. We ordered the all you can eat sushi for the two of us $72 and some change with tax included as the final bill). Once ordering the first roll it took 20 minutes to receive it and following that it took yet again another 20 minutes for the waiter to bring out the second roll. The Ginza roll we had ordered with eel sauce came out and had fruit flies/ gnats on top of it and hovering around the dish. Where we didn’t have any bugs around us prior to this, the sushi roll was the clear reason for the bugs.Our waiter was unfortunately not attentive and we were out of drinks after the first 20 minutes of us sitting down. When our waiter had finally come back to us, he asked if we wanted to order any other rolls and we told him we would need just a minute but we would like him to come back. Instead, he had dropped the bill on the table and never came back. Paying for the all you can eat sushi was not worth it as the wait time for the rolls was ridiculous and the quality was disappointing. The cost of the rolls without us paying for the all you can eat sushi came out to be way less and we had in fact paid more for the “all you can eat” than we would have for the rolls by themselves. It’s disappointing as we had intended to order more to get our money’s worth and just enjoy the sushi in general and we were unable to do so.The service was disappointing and it’s unfortunate because it is usually spot on and the food is always perfect. I’m not sure if it was just that night that things were not as great as they typically are, but either way, the Ginza roll with the fruit flies/gnats flying on and around it is not excusable.