Main Charbroiled Burger - Santa Ana

Love eating at this place can anybody tell me the manager or owners name Its for a school assignment

I have been going here for years, usually once a week. Customer service is good, nothing spectacular though, everyone's pretty friendly and attentive. It's one of the few places left in Santa Ana where you can go and have a burger and fries almost street side, I will warn you that there's only 2 or 3 tables, outside dining only, very small space. We always like to sit and watch cars and people go by. My family and I love their big steak cut fries, they're always hot, fresh and made to order. Plus, they aren't too much . They serve them individually, each in their own paper bag, packed with extra salt packets, napkins and plenty of ketchup packets. Worth the price, in my opinion. The burgers are good too but I suggest you don't go too late in the day, bcuz they're not so fresh once the sun goes down. Unfortunately this has been my experience, recently. I did call and complain about getting old cold, rubbery patties that were so chewy that my little boys couldn't eat them, and they promised to replace them (they have a little book to write down customer complaints, and stuff they promised to replace along with customers name and number, date of Purchase, ect. but when my husband showed up a week later to get the burgers replaced, the guy who was working there, (also the same guy who we spoke to on the phone and promised to replace those nasty burgers , says that we took too long to get them and he removed the offer from the book!! (Short little Mexican dude Sorry I don't remember his name anymore. Really guys??? Really Bad business!! This recently happened to us twice, since then we ask, in advance that our patties are made fresh, to avoid this from happening again. If you have an issue with cold hard food and you don't have money to just throw away, I suggest you check your food before you leave, ask for freshly made patties or just don't go too late in the day guys or you're likely to receive warming drawer meat, that's been there for a long time!! Oh also, I sometimes order grilled cheese for my kids but the way they make them is terrible! They were like warm cheese sandwiches, no buttery golden bread or melted cheese. They were nasty, I had to ask for them to be custom made, extra toasted and please butter the bread. After they made it my way, it was perfect! Hope it helps someone out there! This has only been my experience recently, for the most part, they do pretty good. Thanks for taking the time to read my post guys!!!

This is a good spot for burgers better than most of the McDonald's around town

The chicken was garbage super disgusting took one bite Almost threw up. Dumped it in the trash. I wouldn't even Feed it to Dog. Oh comes with a teaspoon of teriyaki sauce. The service was

I have been going here for years, usually once a week. Customer service is good, nothing spectacular though, everyone's pretty friendly and attentive. It's one of the few places left in Santa Ana where you can go and have a burger and fries almost street side, I will warn you that there's only 2 or 3 tables, outside dining only, very small space. We always like to sit and watch cars and people go by.My family and I love their big steak cut fries, they're always hot, fresh and made to order. Plus, they aren't too much . They serve them individually, each in their own paper bag, packed with extra salt packets, napkins and plenty of ketchup packets. Worth the price, in my opinion. The burgers are good too but I suggest you don't go too late in the day, bcuz they're not so fresh once the sun goes down. Unfortunately this has been my experience, recently. I did call and complain about getting old cold, rubbery patties that were so chewy that my little boys couldn't eat them, and they promised to replace them (they have a little book to write down customer complaints, and stuff they promised to replace along with customers name and number, date of Purchase, ect. but when my husband showed up a week later to get the burgers replaced, the guy who was working there, (also the same guy who we spoke to on the phone and promised to replace those nasty burgers , says that we took too long to get them and he removed the offer from the book!! (Short little Mexican dude Sorry I don't remember his name anymore. Really guys??? Really Bad business!! This recently happened to us twice, since then we ask, in advance that our patties are made fresh, to avoid this from happening again. If you have an issue with cold hard food and you don't have money to just throw away, I suggest you check your food before you leave, ask for freshly made patties or just don't go too late in the day guys or you're likely to receive warming drawer meat, that's been there for a long time!! Oh also, I sometimes order grilled cheese for my kids but the way they make them is terrible! They were like warm cheese sandwiches, no buttery golden bread or melted cheese. They were nasty, I had to ask for them to be custom made, extra toasted and please butter the bread. After they made it my way, it was perfect! Hope it helps someone out there! This has only been my experience recently, for the most part, they do pretty good. Thanks for taking the time to read my post guys!!! Vegetarian options: Grilled cheeseSaladsFrench Fries Parking: The restaurant sits right in the center of a big parking lot. Kid-friendliness: They have lots of kid friendly foods.If you have little ones you might want to keep them seated close to you, or in their stroller or car seat since the tables are right next to the parking lot and the sidewalk and street is very close to their tables.