Raku Sushi Teriyaki - Santa Ana

This place is an absolute disgrace. They are *not* ADA compliant—my wheelchair couldn't even get through the door. When I reported it to the ADA, we still tried to give them a chance, asking if they could accommodate us at the outdoor table. But instead of being helpful, they made us wait while they phoned someone, just to decide whether they could even serve us outside. We chose to be patient and understanding, but that was clearly a mistake. After a ridiculous wait, they finally agreed to seat us, only to botch our order completely. We ordered two black ramens and a tonkatsu ramen, but they managed to give us something we didn’t order, and what we did get was bland, missing all the extras we paid for—bok choy, extra mushrooms, extra noodles. To top it all off, the bill was over $100, and we were treated like an inconvenience the entire time. The server was visibly angry, glaring at us throughout the meal. The only saving grace was the sushi, which was excellent. But honestly, who cares when everything else—ramen, service, and accessibility—was a total disaster? This place is not worth your time or money.

Awesome. Everything seemed super fresh. It was great! 10 outta 10. Would recommend.

I had to call ahead of time before ordering my daughter her crunch roll through door dash. My daughter is very allergic to mayo and Angel and the manager from Raku were able to help us out. They were able to remove the mayo from the crunch roll so my daughter can eat. I really appreciate how wonderful and amazing service Raku Sushi is with their customers.

The ramen is delicious and affordable. The sushi could be better. I come here often with friends and family. They majority of the time there is sitting available.

Where do I start lmao, found bone is my sushi, the music is always ridiculously loud and the nail in the coffin for me, today, was them telling me i couldn’t make any substitutions on the ramen….. ridiculous behavior. I hope they close down.