Maoz Falafel Grill - Schaumburg

Maoz is one of the top dining spots in Woodfield Mall and has recently become my favorite place for falafel. The service is excellent; the young woman at the counter is friendly and courteous, truly seeming to enjoy her job. However, I must admit that the food can be a bit on the dry side. The drinks are pre-made, and both the meat and falafel are also prepared in advance, giving it a vibe similar to a Mediterranean version of Subway. That said, it surpasses typical options for Schaumburg. The pitas are kept warm, and the fries are made fresh to order. They are generous with the toppings, and one sandwich is more than enough to fill me up. I would definitely recommend this place to anyone seeking quick and tasty food in the Schaumburg area.

The staff is consistently rude at any time of the day. They seem uninterested in helping customers and are often absorbed in their cell phones. I ordered the chicken wings combo on two separate occasions, but both times they were out of stock. On one of those visits, the waiter/cashier noticed me waiting in line and simply went to the back without returning.

I ordered a fresh fruit smoothie, but what I received was a sugary liquid with ice poured into a cup. It was way too sweet to qualify as a genuine fresh fruit smoothie. Not impressed.

Food was tasteless. The keep the gyros soaking in grease water. And my sandwich was greasy bc of it

Update: Manager responded to review within minutes saying to reach out to his email then does not even respond, poor service…..Staff was rude and closed early then told everyone in the line that they were out of food to get them out of the line, when we got to the cashier they said same thing to us, we are out of food, we can’t make smoothies because it’s to late and we have to wash the machines , then said we are out of bread and it would take 15 min to make fresh , did not even offer a bowl I had to ask. Then the gyro was served cold and in a puddle of fat/grease , very disappointed at this location , love the Rosemont location but will never come to this one again. Also paid cash and they did not even give me a receipt so I can’t even prove I was there. Very poor service