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Visszajelzés
Írjon visszajelzéstThe breakfast buffet was quite disappointing in terms of quality. Next time, I think I’ll save some money and head to the "Northern Lights Espresso Bar and Cafe" just around the corner, which was really nice. Aside from that, the hotel itself is decent, but it doesn't offer good value for the price. Room rating: 3/5.
We recently stopped here for the night during a long road trip. The pool was quite nice and our room was spacious. However, the restaurant bar left something to be desired; it wasn't very clean and the tables felt sticky. Additionally, in the room adjacent to ours, it seemed like one or two large families were staying there. Unfortunately, their kids were loud all night, with constant screaming, banging furniture, slamming doors, and pounding on the walls.
The service was acceptable, but overall, this place feels quite tired and uninspired. There are holes in the bathroom wall, jagged edges on the mirror, a bathtub that has been excessively caulked, and the carpet is worn and faded. I travel several times a year, and this has been the most forgettable hotel I've stayed in for as long as I can recall. It seems like Hilton acquired it from a defunct brand and simply put their name on it without addressing any maintenance issues.
This Hilton hotel and the nearby Radisson are both located downtown. Hilton has newer rooms inside. Lobby of Radisson needs a refresh. Advantage to Hilton is the gym and pool. Also the staff were terrific! We forgot something in the safe and Lewis at the front desk found and returned it. Magical!
The Hilton Scranton Conference Center used to be our home for a twice per year gaming convention. While the convention has moved out of the city of Scranton, the Hilton remains a favorite. The facilities are very well maintained and the rooms are comfortable (it's where Presidents and other dignitaries stay). However, it is the people on staff which make it special. Over the years, they have consistently been friendly, prompt and accommodating. They are knowledgeable of the area and they understand both hotel science and customer service.While there are not a lot of different dining options in the hotel compared to a vacation area resort like at Disney, the ones that are there are good. I especially enjoy the breakfast buffet (I hope it is still there). The chefs are good and willing to make special requests. The fruit is always fresh. As for the bar, PJ's, their burgers are very tasty. And, there is a Starbucks in the lobby which is a plus when you need a quick breakfast and do not have time for the buffet.I miss staying at the Hilton Scranton for our conferences but there is no doubt that I will stay again whenever I visit Scranton.
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