Einstein Bros. Bagels - Severna Park

Seems to be a lot of schmear everywhere for this lunch turkey deli, is this normal? I would hope not...

Disappointed that there was no seating. Even other guests who walked in were like, what is going on?

Experience? Didn’t have one. Excitedly stopped at the Severna Park store, anticipating a morning bagel and coffee, relaxing at a table for a bit. Instead I encountered an empty dining room bereft of tables (carry out only), dirty floors, and no one at the counter… so I left. Hope they can get it together. It used to be a favorite stop.

Tried to order online, it didn't work. So I went there, saw the line of cars for the drive thru so I went inside. First thing I see is a sign indicating where I should pick up my online order. Next thing I noticed was the lack of tables and chairs. What? Covid is over. After that I noticed the carpet really needs to be cleaned. Placed my order. No problem. Didn't take too long for me to get it. If I had been closer to Uber, I probably would have gone there. At one time, this was a good place to get a bagel and coffee. Now it seems like a dated chain restaurant trying to hold on.

First of all, I’d like to complain about the state of my Apple juice. The consistency within the bottle was sub satisfactory as it was CHUNKY and contained what appears to be a black molding vomit looking substance. After nearly gagging from the sight of my juice I politely asked a bagel chef for a refund which she so rudely declined and said that it was apple pulp. I have never once received pulp in my MY APPLE JUICE. In my over 50 years of existence on this planet I have NEVER experienced this kind of disrespect. And to add on once my bagel came out it was the wrong order and when I asked the bagel baker they had the literal audacity to scoff in my face and chuck the bagel violently in the trash. I have never been so disappointed. The remade the bagel was fine.