Taco Bell - Shirley

I love Taco Bell for its wide range of menu options that combine familiar flavors in original ways. The ability to customize my meals to suit my tastes makes it a great choice for me, especially with its affordable prices. The fast service and easy-to-find locations add to the overall experience, making Taco Bell my top pick for when I want a quick and budget-friendly meal. Rating: Food 5, Service 5, Atmosphere 5. Meal type: Dinner, Service: Take out.

This review should really be ZERO stars. One of the worst fast food experiences I’ve ever had. I was here around 8 pm ET on the evening of 10/28/23. The drive through was backed up into the street and there were more than a dozen patrons waiting inside for food they had ordered via the mobile app. There was no one working at the counter! Food was being made by the kitchen and placed on to the mobile pickup kiosk but no one was there to distribute it to customers. At least two staff members walked by the crowd of people waiting for their food, inquiries were made and in both instances these staff members threw up their hands and said either “my shift is ending” or “I can’t help you.” Finally, after some screaming in the kitchen someone came out and started handing out the orders from the mobile pickup kiosk. I waited over thirty minutes to collect 10 items of food; after I finally received the order, and arrived home, two of the items I ordered were missing entirely. I guess I shouldn’t be surprised given how poorly the business is run. Avoid this location, it’s absolute chaos and very clear that staff members don’t care about customers. EXTREMELY DISAPPOINTING. Service: Take out Meal type: Dinner Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1

The slowest fast food I have ever had. Took almost 20 minutes to get 3 lousy tacos. Never again. Meal type: Lunch Price per person: $1–10 Service: 1

I feel bad about knocking this Taco Bell because the manager is a really nice woman and is really trying. But waiting 40 minutes for 2 chicken quesadillas is ridiculous. Probably not the managers fault if 4 employees didn't show up and hiring is difficult, but maybe fire those 4 anyway for banging out on the same day. Sounds like a sick out, to me. The thing is, the drive-through was getting served their food while at least 7 seperate guests were waiting for theirs in the dining room. And some hadn't even had their orders taken, yet. And then they stop taking walk in orders altogether. Service: Dine in Meal type: Other Price per person: $10–20 Food: 5 Service: 2 Atmosphere: 3 Recommended dishes: Quesadilla

The bathrooms were disgusting and I believe they attempted to shortchange me.