Zoup! - Sioux Falls

Honestly it wasn’t the greatest but it wasn’t the worst; as far as the food goes it was alright, albeit quite expensive for the portion size but it wasn’t my main complaint. My main problem is that the staff was consistently “hanging out” in one of the booths, which if it’s slow I have no problem with, but they were on the clock not serving us, and only came to the front when asked directly. A customer shouldn’t have to FIND and ASK the employees in order to purchase a dish.

I have been a visitor to Zoup for several years and had no complaints. Until my WEDDING DAY! We had placed a mobile order for our wedding party several days in advance for our lunch the day of. Everything was confirmed and set for the day. HOWEVER, the night before, and automated email is delivered canceling our order with no reasoning or apology. Zoup did not answer our phone calls or emails. Leaving us in a position to cater food the night before my wedding for our wedding party. This situation ruined Zoup for my friends and family.

Zoup was great! It's just a small place so it feels cozy. It wasn't too busy but there were young couples and families there as well. The food was great and it was ready in just a couple of minutes! Very fast. It's a good place for a relaxing lunch by yourself or with a friend.

Never heard of Zoup but hope they'll move up to our town in SD. The customer service was great, could taste the different soups, they even gave a veteran discount for having been in the military. We ate our lunch, took food back to hotel for dinner then stopped in 2 days later to pick up food to take home for lunch 32 oz soup to freeze. We even waited for 50 min until the store opened when we could've been driving home 2 hours away. I do think the hours should be posted on the door, but it was worth the wait. I did have a problem with former reviews stating the bread was hard. Good bread has a hard outer crust is softer inside. This is for dunking in soup. The food was fresh, filling and even the beverages offered were different. I stuck with tea but wish I'd tried some of the others I'd never heard of. This is so much better than going to a franchise that is well known for a bowl of soup or sandwich. It is a diamond in the rough.

First off, the staff here was really warm and chatty. While we were in line, the staff was serving a real time-suck boomer couple who took forever to figure out what they wanted to eat, and not a single member of the team looked frustrated. They had real vegetarian options, not just preparing something with no meat which was pretty rad. Great little break from our drive.