Ed's Kasilof Seafoods Tanner's Alaskan Seafood

I wasn’t satisfied with the delivery service and communication. I placed an order online and had problems with it.

Awful experience with them this year. Last year they did a great job but I guess this time they bit off more than they can chew. Multiple fish fillet packaged has air and frost inside on the fish within a couple weeks of freezing. Wouldn’t even sell us enough boxes to pack up all our fish. Told us they could only sell us boxes based on our fish weight that we dropped off. When we tried to show them all our packed fish and how much we still had left , they tried to say we brought fish from somewhere else. When we calculated the weight we turned in versus what we picked up, we ended up with about 14 pounds of extra fish. I could tell that we had fish that wasn’t ours because some of the fillets were very small and we had some portions which we didn’t have. Their response was, “I guess we gave you some of someone else’s fish.” So I guess you can’t trust them to get your fish back. Feel really bad for whoever’s fish we ended up with because clearly they didn’t get all of theirs back. The attitude and unapologetic nature of the interaction was a big turn off towards them. Pay a little extra but save yourself the hassle and heartache by going to Custom Seafood. They took great care of us!

Very friendly staff. They'll process your fish, vacuum seal, flash freeze, and even send it to your home address. If you want it smoked, it's a ten pound minimum. They also have plenty of various seafoods available for purchase.

Excellent service 2 yrs in a row, go above and beyond to serve and process the fish from trip of a lifetime...DEFINITELY recommend!!

Disorganized, long lines, not very helpful, pulled up with Fish already processed just needing shipping, tried to ask for help, they gave me an attitude and wouldn't answer me and just said get in the long line and we will get to you even though there were clearly two lines. All I needed was a simple answer. I drove down the Custom Seafoods, no lines and took good care of me. Hopefully Ed's can address these items and I'll give them another shot next year and update my review then if it's any different then.