Picnic Pizza Place - Somerville

We ordered falafel roll ups and were extremely disappointed. The wraps were dry, no sauce inside, pita bread was very hard, and filling had little flavor. Portion was small as well very flat and unlike other falafel wraps you receive at other restaurants.Highly recommend offering sauces on the side to customers, since it isn’t included in the wrap, and including more flavorful filling.

First time two days ago and I'm going back today hopefully for dinner got the chicken shawarma plate so delicious every last biteFood: 5/5

This restaurant, every time I've been round, is always just one guy making the orders, but the food is some of the better halal shwarma places I've been to. Definitely if you're in the Somerville/Medford area, it's the best, but give the guy a little extra time.Food: 5/5

I tried this restaurant for the first time recently. Great food. Great service. Very polite staff. I would strongly recommend this place.Food: 5/5

Paid via Grubhub. For some reason it 's slightly less expensive on there than their own website. They sent me Steven N 's food instead. So I called the delivery service, Grabull . Some lady answered, sounded like some guys ' mother just answering her kitchen phone and asked me questions to which she would interrupt my answers in order to berate me. Example: She would ask, what 's the last 4 digits on the order number. I would respond, Well, on this order... and before I could get to the digits, she would stop be to tell me what I 'm doing wrong and that she only needs to hear the thing she asked for. Anyway, after looking it up for like 5 minutes she finally stopped breathing into the mic and told me she couldnt do anything and has no idea why her driver picked up the wrong thing, she certainly didn 't tell him to do that. Thanks, idiot. After getting off the phone with her I called the restaurant.Then the guy there said are you Michael by chance? Because he knew the driver picked up the wrong order. he 'd be willing to, make my food if only he had a driver but he doesn 't. OH WELL. What do you want me to do? I want my food or money back, I said. He began to berate me over what I had to say, telling me, If you 're gonna talk to me like that to which I promptly hung up. Then he called back 4 times. I picked up and he starts off with, we got off on the wrong foot. But you are being unreasonable or something equally nonsensical.And then I started repeating, do you have my money or food? 4x until he said no and I hung up and got Grubhub to give me a refund. F Falafel Place. They get the food right 20% of the time anyway and the staff are trash. Gladly will go out of my way to make sure people looking for shawarma or falafel go elsewhere.