Mcdonalds - South Norfolk

A special shoutout to Naulan, who made our visit to the restaurant with our daughter extra special. He was kind, friendly, and even offered her Halloween activities. We noticed he was doing this with other families as well. Thank you so much, Naulan!

I called the McDonald's at Longwater after discovering that half of my order was missing from a sealed bag. The manager told me there was nothing they could do and seemed uninterested. She even hung up on me while I was still speaking, which I found rude. It seems like mistakes are consistently made at this particular McDonald's location, unlike the other ones near me.

I can’t quite believe it, I actually got my burger quickly and it was the burger I ordered. First time I’ve had a triple cheese burger and it was pretty tasty.

This restaurant is clean, quick, and totally impersonal. However, it is fast food and it serves its purpose well. Even when it's busy, the wait is never too long. The staff are usually helpful.

Lots of parking, click collect, drive-thru, indoor seating options. Food arrived fairly quickly and my order was accurate, though held up by people in front disputing the accuracy of their orders. Toilets were clean.