Dunkin' - SOUTHINGTON

The drive-thru is efficient, even during busy times. However, entering and exiting can be a bit challenging since it's located within the hotel parking lot.

My wife goes to this Dunkin location every morning. We have spent thousands of dollars at Dunkin. This is the 4th time the doors have been locked and service not provided long before closing time.Some of the employees are very rude and disrespectful, and they appear to despise you for even being there.I will not be frequenting this Dunkin anymore. Starbucks, here I come. Their coffee might suck, but at least their employees aren’t rude and lazy.

I really appreciate the staff, but the service is a bit slow during the early morning hours.

Last Friday at 15:45 in the dunkin (next homewood suites). I stood on the counter for several minutes, without being with them at a moment. all four employees contacted me, but none of them wanted to accept my order. after approx. 10 minutes I went to the pick-up counter, so I would be in a better look at the employees. again all four saw me, but none of them wanted to wait for me. no one else in the load at this time and the journey through was not so busy. I know it's hard for business to get help, but this group working on the 2nd sept has ignored a customer at a new level.

Great coffee and donuts. Walk in service was excellentThanks guys