Big City Wings - Spring

We visit Big City Wings quite frequently, and this time was the best experience we've had yet. They have a new manager who is clearly dedicated to bringing in excellent servers and ensuring that customers enjoy their time there. Our server was attentive and laid-back, which made for a really pleasant experience. The food was outstanding—definitely the best Caesar salad I've ever had. The wings were crispy and packed with flavor, and the sauces were delicious. I will certainly be returning!

This is a fantastic place to grab wings to go! I recently picked up an order and arrived a bit early, so I sat at the bar. I was pleasantly surprised by how well the restaurant is set up for dining in, and I will definitely bring my family back to enjoy a meal there. The bartender was excellent too!

I visited the restaurant around 3:40 PM when it was fairly quiet, with fewer than a dozen customers present. The place was clean and well-organized. The food was excellent, although they were out of some French fries. I opted for tater tots instead, and I highly recommend them—they were really delicious. Overall, even during a slow period, the food was good, and the customer service was great. I definitely recommend checking out the specials on Wednesdays and Thursdays, as there are some fantastic discounts and deals. Sherri was my bartender, and I’ll definitely be coming back.

The food was cold and when we told our waiter he said that it wasn?t his fault that he just brings out the food and he didn?t know what we wanted him to do, and that he just takes the orders. We obviously knew that and weren?t putting the blame on him, we just thought maybe he could let someone know or maybe bring out fresh food. He didn?t do anything or even try. He went on to say it?s probably just because they freeze everything. We felt like we were giving him a hard time or maybe he took it personally so we just said okay left it alone and tried to eat our cold food. That?s until he charged us for extra ranch cups for no reason, and charged us more than double the price for our mixed drinks. He didn?t ask if the bill was split and put it all on one tab, and when we told him he said he couldn?t split it but that we could pay with two cards. He didn?t hand us the receipt just took the cards. When we had to sign is when we saw the wrong charges, and we let the waiter know. He kept making petty comments saying if we want our 50 cents he?ll just go get 50 cents to give to us. (Talking about the ranch I assume which we were charged $2.50. We unfortunately had to call a manager to refund us and she kept saying she couldn?t do a refund. We were only asking to refund us what was charged incorrectly which was around $20 in total. I don?t know why it would be even a question to give someone back their money if they didn?t receive anything for it. She eventually did a full refund and charged us the correct amount. It was such a hassle and I?m disappointed, we come here all the time but we won?t be back anymore.

This is my wife's and I favorite spot. Wings are always great and they have a big variety of appetizers too. Full bar helps too especially to watch a game.