Kfc - Springfield

Todays Mac and cheese and chicken tenders were delicious and the fries too so crispy and then soft well seasoned just the right amount of salt ????

I visited this restaurant around 6 p.m. and noticed that a staff member was wearing gloves, but she kept touching her hair and adjusting her hat before handling the chicken and other food items. The service took an unusually long time, so I ended up leaving. They definitely need to improve their glove changing practices. Thank you.

To make matters worse, she was preparing food for a customer without wearing gloves, and I saw her touch her face and hair, too. The customer was so put off that he asked for a refund! If I had known I needed to make a purchase to use the bathroom, I would have done so, but her attitude was completely unacceptable. I had intended to get some chicken after work, but I’ll be going to Popeyes down the street from now on.

The original recipe chicken breast was very moist and delicious. However, I wasn't too fond of the wing and drumstick, as they were a bit dry. Additionally, the popcorn chicken didn't have much flavor, so I won't be ordering that again. Overall, it was dry and a bit too salty. I'm giving it four stars because the chicken breast was excellent and the staff was friendly. Just a heads-up: to access the restroom, you'll need to ask an employee for entry. Even if the sign says "vacant," the door will be locked to prevent vandalism.

I put a star because I have to, in order to write my review. . Place is disgustingly dirty. My 4 piece order of chicken had feathers on all 4 wings and refried and dried out. ????. Soda was flat n tasted like the dispensers needed to be cleaned ordisposed of. Everything went into the garbage. $21.95. Place needs to closed down or different management. NASTY. I now I'mgoing be sick ????.