Portillo's Orlando (palm Pkwy)

Growing up outside of Chicago, I am a huge Portillo's fan. I am so excited that they're expanding their locations around the US so that maybe they'll eventually come further south to where I currently am. However, I was traveling for the holidays and stopped at this location. The first time I stopped here was over the summer, and the second time was near Thanksgiving. Over the summer, I went through the drive thru. It was expedient, and my extensive order was correct. For Thanksgiving, we took the family and ate inside. This took way longer (even though there were barely any other guests), and the order came out just meh. The other main issue that I have with this location is that the menu is so limited compared to up north, that I felt like I only had a third of the selection. Overall, it's a pretty solid experience, and they're trying to find their footing. However, I wish there was more there, both in the inside service as well as in the menu.

Drive thru is super slow. It's also annoying that they have people standing outside of the drive through to take your order... kind of seems pointless... like if they were inside working maybe the food wouldn't take so long? Their soda machine was broken so the only drink options they had were shakes. Then they up-charged for the shake I didn't want in the first place so I ended up paying $22 for a single fast food meal. Literally could have gone to a sit down steakhouse and paid less for the same thing. Seems kind of stupid that I have to pay extra when their machine breaks. I came when they first opened and it sucked so I was hoping it had gotten better by now but it hasn't. Probably won't give them another chance. Too many other places with better food and better service for cheaper. It's also in a really irritating location because it's drive through exit is right next to a busy intersection so you can end up waiting a long time to pull out of the parking lot. Food was decent, but definitely not worth the price.

GREAT place! Service was VERY fast and the staff was VERY friendly. I ordered the Italian Beef sandwich and it was perfect. I enjoyed the variety on the menu. Oh, and the deserts were off the chart. Overall great experience and if I’m back in this area I will definitely stop off for more Portillo’s.Last touch of class, I was here with some Active Duty Air Force friends. They gave us all a Veterans Day pin. Thank you!!!

I moved away from Illinois so when I returned for weekend I was thrilled there was a portillos . The is always great. If I could eat the whole menu but settled for the beef combo ,soup and the strawberry shortcake.

All all the signs very neat place lots to look at had a wonderful meal with family booth ate a little narrow had a hard time sitting all together with leg room food was good took a little bit to get food the atmosphere is like when my grandmother was a teen she said I didn't get a milkshake she said they ar deliciousFood: 3/5