Nonno's Pizza St Albans

I was not in the press that she missed the pasta and the salat behind and the pasta is much and noo seasonal pfeffer or salt

Big pizza, but that's the second time that an online order has been screwed if it didn't come after 60 minutes, I called and they said order would be at least 30 minutes. frustrating no one keeps them updated. ratts by neighbors who. tonight, is the best to try order over deliveroo instead of directly on their website. disappointed and children angry and hungry.

Not happy with pizza and fraught delivery terrible quality pizza and I am Italian fries overoiled and paid total £40! for terrible meal never again

They charge £3 extra for gluten-free so only £16 for spaghetti bolognese and it is not even spaghetti. mushy, terrible penne. at this price I could have literally gone for a steak, at least if they were using gluten. free ordering by tearing off, make it with spaghetti ffs

We have ordered many times from Nono’s but our most recent order will be the last. The pizza was delivered stone cold, half the order was missing to compensate they sent a complementary tiramisu on a vegan gluten free order. When we phoned...to complain the Manageress literally argued with us. She stated she added the complimentary tiramisu herself, totally missing the point that it had both dairy and gluten and so not any compensation at all, more of an insult. Whilst I understand things happen, she argued that the she sent the pizza herself within the last 7 minutes, yet the delivery guy phoned 8 minutes previously stating he was lost outside our property. Totally gobsmacked by how rude she was when dealing with a customer complaint. Honestly customer experience is paramount and this has tarred our experience so much we won’t order again.