Tokyo Express - St. Albert

Food quality has gone way down. They have a new system where you buy gift cards and get coupons. It’s a ripoff. It’s just a way for you to put major money down to make sure you come back instead of you just paying for your less expensive one meal right away. And the coupons are to ensure you really come back as often as possible as they are 5 and 10 dollar coupons that can only be used every 50 dollars and one at every visit. With the food being so bad now, it doesn’t make it very tempting to go back very often or at all.

DO NOT GO TO TOKYO EXPRESS! We entered into this restaurant and ordered beef teriyaki bowls and dragon rolls. The teriyaki sauce and the sesame sauces have been downgraded. The flavours have changed, and not for the better. The beef was NOT fresh, Alberta beef. The vegetables were not crisp. Due to the competition and, of course, COVID-19, they have introduced multiple specials and price reductions. The quality is poor and I will be taking my business to the competition and pay more but it will be worth it. Treat your customers with RESPECT, PLEASE DO NOT REPLY WITH THE CANNED RESPONSE.

Food was mediocre. Used to have a busy buzz. Empty at 5:00 p.m. on a Wednesday..Windows and doors on building and coolers were dirty..I hate that..

The food at Tokyo Express is good value for the money. The rice bowl combos are a full meal deal. There are many options to choose from on the menu

We used to frequent this place but note the quality has gone down hill. We had the bento box and they cheaped out by not putting any ginger on the side. Also, the california roll looked tasted wimpy. It didnot appwar fresh at all.