Coffee Queen Coffee - Stacy

I too am very sad to place this review! I love this coffee but best place to order currently as far as I know is in person! I am local and wanted to go to they place in Stacy to pick up I've called and emailed and no reply. Sad to see all the other reviews also

I recently gave this company a 1 star review because I was having issues with them as well. I ordered a dozen bags online and did not hear anything at all from them for a week. I was just about to dispute the charges with my bank when I finally got a notification that my packages had been shipped. They arrived a few days later and I got exactly what I ordered, and the quality is still as good as I remember.

I placed a order on December 28, 2018. Received email that shipping took place 2 weeks later. As of today (1/25/2019), package has NOT arrived. Sent several emails no response. Called, mailbox full. I want a refund today.

Sadly, I'm repeating the same as others before. Ordered my coffee a month ago now, and my e-mails and phone calls have gone unanswered. I'm not sure what's going on, as I'm out of state, but I do know I'm going to have to give up and attempt to retrieve my money from the purchase. I would advise strongly against ordering anything from this company. And it saddens me to say this, as when I purchased a bag of coffee at a state fair, it was amazing! But with the combination of poor customer service and absolutely zero contact, I would not make a purchase from them again, even if it was in person.

Is this the company that sells the instant coffee mix in the bags? I used to by it at Wright County Swappers meet and can't find it anywhere. It says the Facebook page is down as well. Super bummed if they no longer make it.