Panda Express - Stanford

The fried rice had a burnt grease flavor and the portion size of the main dishes was small.

Only go here if you are really hungry. They were lacking many common menu items and the food was served cold. The service was lacking as well. Overall, I would rate the food and service a 2 out of 5, and the atmosphere a 3 out of 5.

The food appeared to be old and the employees seemed eager to leave. Overall ratings for Food, Service, and Atmosphere all received a score of 1.

The food at this Panda Express location is generally pretty good, although the quality can vary significantly from day to day. The food can be very wet one day and extremely dry another, although it is generally well prepared. The orange chicken, honey walnut shrimp, and teriyaki chicken (w/ teriyaki sauce packets) are all good options, with the orange chicken being the most consistent in both quality and taste. However, the service is lacking, and I have had numerous experiences where my pickup order isn’t right (i.e. missing food, sauce packets, and utensils on delivery and pickup). The staff is also often unfriendly with their customers, and the wait can be quite long (even for pick up orders, where the food is already prepared). Overall, the atmosphere is quite nice. The space is very clean and has plenty of seating both indoors and outdoors. It is usually pretty easy to find a seat indoors, although during lunch hours it may be easier to find a seat outdoors. It is also not too loud inside, even during peak hours (lunch). Overall, the food and atmosphere at this Panda Express are pretty good, although I would make sure to check my order before paying/leaving, as they have often gotten my order wrong. Service: Take out Meal type: Lunch Price per person: $10–20 Food: 4 Service: 2 Atmosphere: 4 Recommended dishes: Orange Chicken

On July 7th, 2023 at 12:05pm, I had a very disappointing experience at the Stanford University Panda Express. I placed an order for 25 people with an employee the day before and went to pick it up the next day. However, the person at the counter informed me that they had not fulfilled the order because I had not paid in advance. Despite my offering to pay with a credit card on the spot, the employee declined, citing that they were too busy during the lunch rush hour. In contrast, I had a positive experience at Subway, where they made sandwiches by hand and delivered them in the midst of the lunch rush. I believe that Cory/Cody, the employee at Panda Express, should be reprimanded for his poor customer service, and the team should be trained not to accept orders with payment issues they cannot fulfill. It was disappointing that they did not even notify me of the situation. I would have appreciated a more proactive and creative solution like the one offered by Subway. The refusal to provide his name and the dismissive attitude displayed by Cory/Cody only added to my frustration. I walked away feeling let down that I missed out on trying the sizzling shrimp over broccoli. Kudos to Subway for their efficient service in making it happen within 40 minutes.