Starbucks Coffee - Statesville

Love this lil place always so fast Food: 5 Service: 5 Atmosphere: 5

Ordered on the app. Went to pickup my order and had to wait 20 minutes on decaf coffee. So much for being quick. Service: Take out Meal type: Breakfast Price per person: $10–20 Food: 4 Service: 2 Atmosphere: 3 Recommended dishes: Pumpkin Spice Latte Venti, Decaf Sumatra

I go here about 2 or more times a week and have been for years. Today my drink had something weird floating in the bottom and so I went back and asked nicely if they would mind remaking it. The lady on the speaker was very nice but the manager (I 'm assuming) came to the window and said I helped you with a problem before I was confused bc I 've never taken a drink back in my life this was literally my first time in all these years of going. So I said huh? And she said yeah you 're the peppermint mocha girl right? And I said no my drink is a shaken espresso she says I know but you usually get a peppermint mocha I said no that 's not me she said yeah Turnersburg hwy store does that not sound familiar to you? But she was saying it in a tone like I remember you and you were rude or something it wasn 't like a nice tone at all. I am so confused bc I 've never ordered a peppermint mocha I literally hate peppermint and mocha and I only go to this location or the mooresville location. Anyway it just rubbed me wrong. If someone was rude to you you better make sure you remember what they look like and don 't assume someone else is them especially if you 're not sure. It makes me want to avoid this location now.

My sister and I met here to plan some things and she ordered a venti drink. The barista with short dark hair and glasses made her a tall then rudely told my sister it was the same as venti just less ice. So when she said she paid for a venti and wants that the barista simply poured into an egregiously iced venti cup and handed it back. I spoke to manager about why we would pay for venti if it is indeed the same amount of drink as a tall. No real answer and lots of word vomit but interesting to know that’s how Starbucks operates. Guess we should spread the word that talls and no ice are the way to order now. Lol. Whoops.

Best place for the best frappuccino Service: Dine in Meal type: Other Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Bagel with Cream Cheese, Caramel Crunch