The West Arm Lodge And - St.-Charles

Awesome place to get away! New owners Tammi and Dave are the nicest people and went above and beyond to make sure our stay went great. Stopped by almost every day to see if we needed anything and even hung out with us one night with their son Matt, who is an amazing chef that provides portions that took me 3 days to eat lol. They are working on fixing up the things that the previous owners let go and considering it's only been 2 years plus stupid covid they are doing a great job. Will be back next year for sure. Best vacation ever!!

Yummy food! Good service and accessible by boat Service: 5 Location: 5

I booked two cottages for 5 days and we had two other families book an additional two cabins so that we could all be together. I came from out of province to enjoy the pristine and breathtaking views and tranquility that I knew from growing up nearby as a young child. I cannot stress enough how incredibly disappointed I was on the accommodations, and when I addressed the issues with the owners, their only comments back were that the cabins had been cleaned prior to our arrival. Horrendously dirty and sticky floors greeted us upon arrival and the list only gets worse. The musty smells in the cabins, and the stench from the septic system had us end our trip short by two days. Every day in the cabin turned my stomach. I could not cook in the cabin due to the smells and unsanitary kitchen ware provided with the cabin, the drawers with the cutlery were disgustingly dirty, the wine bottle opener had mold growing on it, there was black mold on the fridge, the curtains in the bedroom were haphazardly hung, and although the views out of the floor to ceiling windows could be spectacular, you first had to look through the cobwebs, dead bugs, and smeared windows to see out. It was much better to simply go out on the dock and sit there. Apparently I was in the deluxe cabin, but I am still baffled as to what was meant by 'deluxe '. I would not come back to this place under the current management. It was expensive for what we got, and I have never been more anxious to leave a holiday, and to leave early at that.

Lovely location, lots of activities that's easily accessible. A bit too much shrubbery around the cottages that encourages the huge amounts of mosquitoes... actual cottages needs a bit more cleaning and sprucing up. Price advertised are for 2 only although the site says sleeps 4 etc. and you pay extra even for small kids. Owners are very accommodating and easy going.

Omg we went for the pizza, so so good. Beware, the pizza is a large size and will feed 4 adults. The salads are large and can be shared. It is family run and tbey are very nice. They treat you like family. The restarant it self is very clean but needs some decor.