Panera Bread - Sterling

I love Panera at Loudon. The place is huge with a beautiful fireplace outside and many tables also outside.

This is a fantastic spot for breakfast or lunch! I really appreciate the two-option selection, and the diverse menu caters to all kinds of dietary preferences and cravings. Their app is fantastic; it saves a lot of time, and the local ordering screens are also impressive. I've been here many times before, but today's customer service truly stood out and deserves a glowing review. The gentleman who served our food was incredibly pleasant and friendly; it was clear he takes his job seriously. He answered all my questions and even brought me a cup for my iced tea. Additionally, as I was leaving, a woman went above and beyond by helping me clear my tray when she noticed I was juggling my personal items along with my food. Overall, a delightful experience!

The restaurant offers both outdoor and indoor seating. The Coffee Station and Juice Station are well-maintained and clean.

The breakfast burritos for take-out are excellent, but I had to wait in a long line for 10 minutes because only one person was managing the register. I noticed several employees just standing around during that time. As soon as I was next in line, they finally opened a second register—sigh. This lack of register support definitely affects my overall rating.