Cold Stone Creamery - Stevens Point

Update I love her ice cream, stayed over and asked for regular size, but portion looks pretty small (:ice looked good, ordered waffel cone and is saggy, all 4?! the young lady? dark escaped were rude when I let her know?

Worker with dark braid and glasses extremely rude. Rolled her eyes after three people ordered the same thing and complained when they did. Then forgot my order and I had to tell her three times. She basically threw the ice cream at me and I will hit be going here again due to her unfriendlyness that made me not welcome. No need to be rude honey!!!

Freaking gross. One blonde employee talked right over customers’ ice cream orders. She also took a customer’s phone and brought it behind the counter and looked at a recipe from the customer’s phone and proceeded to hold the phone over ingredients. Then she touched a cone with that dirty ungloved hand ans put the cone on the counter, loose. She left her seemingly new coworker during a rush. The new employee, dark hair, sighed heavily right over the ingredients. The new employee did not remember items that were generated per order and if we weren’t honest could have lied saying we ordered less expensive items. She thought we had 5 items when we really ordered seven. She took money with gloves hands. Hands that I had seen grab cake and crunch it up on previous orders. After she handled our money and the cash register she was going to make the next order with them filthy hands and probably crunch up cake on the next person’s order. I reminded her to change her gloves. The spoons were loose in a bucket. All utensils should be wrapped especially consider our year lockdown. Some spoons were upside down and some were right side up and everyone just puts their dirty hands into that bin. Disappointed. Disgusted. Plus, neither employee was pleasant.

The ice cream was all over the sides of the cup. It was as if the server juat didn't care how they were scooping it in. It was very difficult to ear. The only reason it's not a 1 star is because it tasted good.

Ice cream was delicious, more employees would be beneficial.