Starbucks Coffee - Stoke-on-Trent

It was so loud a child wouldn't stop screaming at the top of his lungs Service: Dine in Meal type: Other Price per person: £10–20 Food: 3 Service: 3 Atmosphere: 1

My friend and I visited for the first time to have a latte. The staff were very pleasant and delivered the latte's to our table, the latte's were delicious. Definitely visit again. Meal type: Other Price per person: £1–10 Service: 5 Atmosphere: 4

Exceptionally slow service, and not the best atmosphere either to be honest. Food: 5 Service: 2 Atmosphere: 2

Staff are rude and unapproachable, don’t ask for a name so handing out drinks is easier. On top of that they never get the orders right especially when some people could have serious allergies or intolerances to cert. things. Messy store untrained staff who use slang words such as ‘safe’ when speaking to customers. I work in the Center and all my I even spoke to a supervisor by the name of Lauren and she was nasty as well as the staff behind the till very cliquey and bunched up with rude staff that are inattentive to customer needs they are out here making people’s drinks wrong but then having a attitude when asked to fixed and one time they used cow milk and not using the correct judges people are allergic to these things and it could be a law suit waiting to happen then when addressed to remake the drink the staff cackled don’t want this happening again or a email and letter will be sent with substantial evidence to back up every point up!

I would give 0 if I could I dropped in wends day and the food was served could instead of warmed up and my large latte was also cold wen I asked to talk to the manager all she had to say was and what do you want me to do about it extremely rude and a waist of money I felt attacked and robbed will not be going back and I encourage others not to go Meal type: Breakfast