Mercer Kitchen Beer Hall - Stratford

I visited the Bacon and Ale Trail and stopped by this restaurant, but I was quite disappointed. After sitting down, I was completely ignored for over 10 minutes. Even though many staff members walked by, none of them offered us any service. It’s a shame because the menu looked intriguing, and I would have considered returning; instead, we ended up spending over $100 at another place down the road. To be completely overlooked was just unacceptable. We eventually decided to leave, and not a single person spoke to us during our time there. I’m genuinely shocked by this experience, as I’ve never been treated this way before and usually receive better service even at fast food restaurants.

The food was mediocre. We ordered the fried chicken dinner based on recommendations from others, but the portion was small considering the high price. We had to wait quite a while before we could place our initial order, although the service improved after that.

I stopped by for a quick meal and a coffee, but things took a turn due to a minor medical emergency. Fortunately, everyone came out okay in the end. The staff were incredibly helpful and understanding throughout the situation. I will definitely be returning!

We have been here for dinner a couple times now...the food has always been great and the service is good. Never stayed in the lofts above, but maybe one day. But until then, we will continue to keep Mercer in mind when making a dinner choice while in Stratford.

I’ve eaten here twice, several years apart, and both times enjoyed exceptional food, generous portions, a playful menu with creative Japanese-American fusion dishes and well-made classics. They also have interesting cocktails and an impressive list of beers and ciders. The service is friendly, efficient, and the staff are notably helpful and knowledgeable when asked for recommendations. It’s well worth a visit on its own strengths, and absolutely a great place for a meal for anyone who is there for the nearby theatres.