Pistols - STURBRIDGE

Here I am at 2am writing a review instead of sleeping. Room was very clean, staff friendly but for $200 a night I cannot believe these beds are so incredibly hard. I mean hey, if sleeping on concrete mattresses is your thing then by all means, this is the place for you. I 've spent the last 5 years in the Wildland Fire service sleeping in some of the craziest places both in the woods and hotels in the western states and never have I ever felt the need to write a review about accommodations until I stayed here in this King Suite . Do yourself a favor, stay somewhere else, OR book a room here for your in-laws if you really don 't like them much.

My family stayed here for ten days and thought it was great. The only minus was the water pressure in the shower. Other than that the place was clean and the staff was friendly. Our kids slept well, the pull out couch bed was very comfortable for what it is. Our room got cleaned whenever we asked, we really liked the water in the lobby. The pools were nice but the hot tub wasn't working. Breakfast was better than we expected and even though my family slept in a lot because of the time change and decent beds I'd grab some food towards the end and bring it up to them. They also have coffee available all day. Judy was especially great every morning at breakfast. She was very friendly and helpful and nice to talk to. We'll probably stay there again in the future.

It was a very nice weekend getaway , the bar , Batender company was just what I needed . it was bartenders first night she was awesome !

Very poor service. They do not honor the prices that you see when booking online. Add additional fees and higher priced add ons at check in. Pet fee they tried to charge was higher than listed in booking. It was an esa animal, it says they are free Online. Then they told me it was a pet at checkin. Online that is a 25$ fee. They wanted to charge me an additonal 35$! That was enough for me. And they removed the free upgrade I had when I booked. I was additionally overcharged for a stay, that I did not have. I did not even complete check in, and stayed elsewhere because I was uncomfortable with the whole ordeal,and have to fight even for the partial cancellation refund. DEFINITELY do not recommend. Very dishonest.

Clean hotel with spacious rooms. Friendly staff the manager Henry was very accommodating to our needs. Continental breakfast included very good with hot foods choices. Parking was easy included in my stay. Great location to one of the greatest breweries (Tree house brewing) was a 6 minute drive. Would stay here again!