Peet's Coffee

Out of 4 ladies behind the counter not one of them could tell me what’s inside the breakfast burrito. Waiting 10 min for 2 black coffees.

The last 2 times I’ve ordered a mobile order, Ive had to wait well beyond the time period that it was supposed to be ready. First time was 30 min beyond the time frame and this time just 6 min beyond the end of time frame …and it wasnt busy either time. Lattes are good but plan ahead and allow more time than they say if ordering on the mobile app.

At 4pm on 3/15/23 only 2 employees, she apologized to the line of 3 people for the wait. I was next in line, current customer ordered Bev heated croissant. We all waited patiently. I was asked what I wanted, I gave my order the employee then said oh wait the last purchase was DECLINED. Asked the customer to return and use another form of payment. Customer said I only have this one card. Employee said “the power went out a few hours ago maybe that’s the issue and said this time we just won’t charge you”. I placed my order again, went to use my PEETS gift card, employee said”I can’t take that”. The system is down ?. I regret just leaving without insisting I get a refund for the $20 gift card I purchased last week. I will never return to this location. Terrible business practices and zero courtesies given to ALL customers. The employee picks chooses one customer over another.. terrible

Large sized Peets with many patrons on a Saturday morning. No seats but fast service.

Ordered Hot Mocha! Both white and regular. Great spot bustling with customers. Had a lot of online orders and restrooms are clean.