Morrisons Cafe - Swale

If you want food don't be late. They ran out of things quite often. If you want it warm. I was just you only go when the chef there. If you want soup, I suggest you take your own spoon if you buy a takeaway....

Called in for a cooked lunch, 1.30pm. Staff advised `unable to serve any cooked food` the chef had gone home. Asked if they could even do toast as a snack, but was told that health and safety issues prevent anyone not qualified from doing...

Very disappointed, considering its a supermarket they had run out of most of the items on the menu,would have to think twice before going again

Popped in for a bite to eat as we had time on our hands. We both ordered fish and chips with some bread and butter. I’ve got a small appetite so ordered the mini fish and chips for £4 and my other half had the large fish and chips for £6ish. The fish was fresh and well cooked, the chips were hot and chunky. More than enough food in each portion. Excellent and tasted really good.

I was working on Sheppey for a few months so decided to have lunch here several times. What a mistake. I had to wait a few times, 20 mins for a breakfast. Other 2 times I walked out as the food timing went up to minimum 30 min wait, not even busy! On one occasion there was not one cleared table in the whole restaurant, piled with plates and cups, no coffee or chocolate machine either, absolutely disgraceful. I think there were 3 people in kitchen/service zone, not their fault..... it’s managers. Did I complain? Yep, to Rick a duty manager on 2 occasions. He reported it to middle manager, a young lady. She met me while waiting! I mean, I had enough time after all! Apologies given. bla bla, free coffee bla bla. A week later, same problem. Spoke to middle manager again, same ole staff problem bla bla. She took my e mail and promised a full investigation as it was a joke, I wasn’t the only one for goodness sake, lots of people unhappy about it. I’m still waiting for said investigation and report....... thanks Miss Middle Manager. I had to go to KFC opposite, a cardinal sin in my eyes, guess what.... no hot drinks as no caps for their cups. Haha, you couldn’t make this up. Cheese sandwiches from home now.