Subway - Tacoma

The restaurant is consistently clean and always provides a fantastic experience.

This restaurant has a bad reputation. The service is poor and the sandwiches are often made sloppily. During my visit, there was a sign saying online orders only, but they still made me a sandwich and allowed delivery men inside while turning regular customers away. The regional manager needs to replace the current manager with someone who can properly manage the restaurant and not cut corners. This location is giving the company a bad name and something needs to be done to improve the quality of service.

There were many new items on the menu at this restaurant, but unfortunately, the service was slow. The staff were not very efficient, despite their attempts to be helpful.

Frankly, when I went inside, a blond boy was behind the counter, then I saw and hid back. I tried to call the load and the young man went back and saw me standing there and went back to the back and didn't answer the phone. there are 30 minutes to be open to them and there is no reason for him to lock the doors when it is in the window and online.

I have never been to a subway that is this nice on the inside. There are what appears to be hardwood floors that are always shiny and clean. The place is very spacious, there is even a area that is separate from the rest, I am thinking that maybe this area is for meetings or parties. This place is very pleasing to the eyes.The staff seems to enjoy and like their jobs. They are always friendly, attentive, and able to answer all of my questions. Another thing I have noticed is they always practice safety measures by always having their mask and gloves on. After they have handled money they always wash their hands and put on fresh gloves. In my observation not all restaurants practice this.Subway has added much to their menu. There is now a variety of melts my favorite is the Baha chicken and bacon melt. Oh it's so good. Another new one is the turkey cali fresh wrap, they really pile on the turkey, bacon, toss in some smashed advocado . You have to check it out for yourself!!!