Dunkin' - Teaneck Township

My local spot a little wait for online pick up but most of the ladies are nice

I went inside the store to place my order because I thought it would be faster. To my miscalculation it took almost 10 minutes before someone asked me for my order even though I was the only one on the line for a while. All staff was focused on window orders. Next time I'll just order coffee from the window and leave the donuts behind since I have to see them prior to ordering.Parking: There is a small parking lot with about 8 or 9 spots. I usually get parking but sometimes it's full. There is another business next door and I think some customers park there also.

Placed my order by the drive thru and when picking it up it was the wrong order. Young Asian looking girl got mad and argued w me. Finally, she gave me large iced coffee, very dark. I asked for extra cream and gave me a face w big attitude. I asked for a refund and was told to go back when manager was there and to move on.Place is a total disaster. Hope they closed them down and wish I could give them a -10 stars.

I've always really liked this location's coffee, and the service is very friendly.

For service, I want to give 0 points.Useless and rude staff. They have 5 employees working at one time, and miss orders for drive thru. Its been more than 6 times they have done this. They either miss orders or give wrong food orders. FYI: I do small orders. Useless employees and rude manager. She didn’t even apologize once. Drive thru is supposed to be quick, but this hassle wastes 30 minutes and more.