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Visszajelzés
Írjon visszajelzéstYou've messed up about 7 orders. Pizza was burned. They were very confused. Food: 2/5
This whole store seems to be run by teenagers. Kids who have no sense of customer service, cussing, playing around and eating by the registers. The employee who took the name for my call ahead order ended up walking off. After waiting a few more minutes I was handed my pizza by a kid who had just gotten done licking his fingers.
Ordered one pizza, crazy combo and a Twix cookie brownie online for pickup. Went in for my order through the portal asked for sauce. No problem. Got home only to realize they gave me two bags of crazy bread and no brownie. Now I had never ordered one of the brownies before so I didn't even know how big it was or how it was made so I actually thought it was in one of those bags. Anyway I call the store. First time no answer goes to automated message saying mailbox not setup or something like that. Second time young male answers phone asks me to hold, sets phone down and I wait. Now don't get me wrong it was about 15 min until close by this time but when I picked up my order there were only two other people in the lobby. Stay on phone waiting for about 7 min then decide to drive back up there WHILE still on hold. I walk in and there were no customers and didn't seem like much was going on but cleaning up for close. I speak to a young man up front and tell him what happened and show that I'm STILL on hold, he directs me to the manager who was literally standing maybe 5ft away to his left, within ear shot, who asks me to repeat what happened. She has the kid go ahead and give me my brownie, to which he apologized, which I'm glad for and thanked him, however it was just EXTREMELY upsetting to be asked to hold, left on hold, and be able to DRIVE back up there while still on hold and show them I'm still on hold when I walk in. That was a total of just under 15 min and while yes I got my brownie, the manager herself never once apologized to me for being left on hold for that long with no explanation. (For all I know I was put on hold to wait for the manager. Especially when there was nothing going on when I walked in other than some light cleaning. The food itself was good and I appreciate the young man apologizing for something that might not have even been his fault.
5 dollar hot and ready. Good food but had to wait for 5hem to cook the hot and ready so realy was not hot or ready.
Probably the best little Caesars I have for years. Pizza is always hot, fast and tastes good.