Papa Johns Pizza - The WC

I ordered a large pepperoni pizza and garlic knots for delivery, and I did not receive my order. Instead, I got a medium-onion pizza that was for a woman who lived six miles from me. I spent 30 dollars and did not get my food. I want a refund, but when I called Papa Johns, they would not answer me. This place is hell; do not order from here. Custom service is awful when, on the phone, the lady asks too many questions about my order and still gets it wrong and charges me for things I did not ask for. Why are you charging for sauce?

I never will order again that was my first time..I work in the Restaurant business my entire life I'm Appalled

I just called delivery charges $20 and I live in the area and then I wanted to ordered an extra large plain pizza but then again they charge you on toppings and they were going to charge me the extra large pizza for $30 no wonder you have such bad company. That's insane crazy I can make my own pizza for less this place has not changed

I just thought it would be a joke after April fools day but no. it was legit.. I placed an order online for pick up at 3:45pm for my nephews bday. I get a call at 3:15pm from Papa Johns stating they had no Garlic Knots. No cheesesticks... no meatballs. no Roni papa bites(new item).. and that he would refund my money back?? This person didn't even try to offer something else in the menu...little disappointed since they waited last minute to cancel my order and I had to drive 30 min out of my way to get my nephew his Garlic knots and cheesesticks because that's all he eats(autistic) and it was his Bday.. I will NOT support this local Papa John anymore..

Never had a problem until one evening when I ordered delivery. I made sure to do contactless, and leave at door without ringing bell/knocking as it was midnight! The delivery person ignores this and rings the bell. After standing there they bang on the door waking everyone up. The driver doesn’t leave and keeps banging. Worst thing to possibly happen! Never ordering from here again.