The Big - TORRI DI QUARTESOLO

Ottima cena aziendale, carne molto buona soprattutto le costine. Il locale molto caratteristico. Ottimo anche il servizio.

Mi sono trovato per caso in questo locale. Dall'esterno nulla di eclatante dentro bello e ben arredato. Servizio preciso e a modo. Menu di carne modello pub americano. Scelta di birre tra chiare e doppio malto. Mi sono concesso un filetto e un contorno. Qualita carne buona e ben cotta. Servizio pulito e nei tempi. Ottimo il dolce fatto in casa cheesecake ai frutti di bosco). Rapporto qualità prezzo ottimo. Il proprietario si è permesso di offrirmi un assaggio di amaro alle erbe importato da Haiti e devo dire che è stata una bella scoperta.

The first visit I was not impressed with the quality of the food, but was ok with the service. Yesterday I went on my 2nd and last visit with my husband and a friend. The server gave the impression that she spoke English proficiently. I ordered drinks and their Monday night special by saying “vorre costine all you can eat”. Which is exactly what is said on their Ad Flyer for €10. She repeated and moved on to the next person at the table. The friend want the same as I. My husband ordered a plain hamburger. When the plate was brought to the table it was little chops. Both my friend and I thought that maybe since chops are attached to ribs that this was their take on ribs. Not real pleased, we ate our dinner. Did not see the server at all during this time. Once we were done eating the meat, we flagged down the server and asked her for more, but didn’t they have regular ribs? All of a sudden she no longer spoke English and called another server who spoke English fluently. She explained that they had made a mistake and did we want the ribs. We indicated yes. Ribs were then brought out and we proceeded to eat what we wanted. I did not like the quality of the ribs nor the taste. Forward on to making payment. The same server rang our purchase up. She charged us for the original two plates at €19 each and €10 each for the ribs. I questioned this and she immediately got her coworker to come back. The coworker explained that even the first order was a mistake, we ate it so therefore we had to pay for it. Instead of paying 10 each of our main plate, two of us had to pay €29 each. There is nothing at this restaurant that I would pay that much for. Don’t think this was a mistake. I think it was deliberate.

Throughout my daily travels from work to home I continuously pass this place. So my family and I stopped in one day and the atmosphere is nice, however the food was not as enjoyable (seemed not fresh).

2nd and last visit to The BIG The first visit I was not impressed with the quality of the food, but was ok with the service. Yesterday I went on my 2nd and last visit with my husband and a friend. The server gave the impression that she spoke English proficiently. I ordered drinks and their Monday night special by saying vorre costine all you can eat . Which is exactly what is said on their Ad Flyer for €10. She repeated and moved on to the next person at the table. The friend want the same as I. My husband ordered a plain hamburger. When the plate was brought to the table it was little chops. Both my friend and I thought that maybe since chops are attached to ribs that this was their take on ribs. Not real pleased, we ate our dinner. Did not see the server at all during this time. Once we were done eating the meat, we flagged down the server and asked her for more, but didn 't they have regular ribs? All of a sudden she no longer spoke English and called another server who spoke English fluently. She explained that they had made a mistake and asked did we want the ribs. We indicated yes. Ribs were then brought out and we proceeded to eat what we wanted. I did not like the quality of the ribs nor the taste. Forward on to making payment. The same server rang our purchase up. She charged us for the original two plates at €19 each and €10 each for the ribs. I questioned this and she immediately got her coworker to come back. The coworker explained that even the first order was a mistake, we ate it so therefore we had to pay for it. Instead of paying 10 each of our main plate, two of us had to pay €29 each. There is nothing at this restaurant that I would pay that much for. Don 't think this was a mistake. I think it was deliberate.