Képek
HozzájárulásFoglaljon most
Visszajelzés
Írjon visszajelzéstThe honey walnut shrimp and orange chicken were both delicious, although I've noticed that the portion sizes have gotten significantly smaller.
The container they now use for the larger plates is significantly smaller, and prices have increased, but the portion sizes have also shrunk. Additionally, they no longer serve heated sweet and sour sauce; it's now provided in cold packets.
This location always has a long line, but the portions are consistently generous. They don’t always have everything shown on the menu, so I often have to modify my order based on what’s available. I haven’t dined in yet, but I appreciate that they offer a drive-thru option. The staff is friendly, and they never forget the soy sauce.
Ordered online for pickup at 6:00 pm Arrived a few minutes early. Was greeted and asked my name. Gave them my last name, spelled it twice. They looked and said order hadn 't come in yet. OK. At 6, asked again, because I saw them put an order on the self. Thinking it was mine, somebody, presumably a manger, asked my name. Again, gave my name again, spelled it again, still no order, asked if they could look up by order number, no I can only see the order number once it comes in Really? OK, They ask could it be under another name, no, It 's my account and I only have one name. Showed them the order on my phone and asked if they could just make it, as I 've already paid. Nope, has to come in to the system. Asked me if I was at the right store, yes, I 'm at the right store and showed them the order on my phone again with the address. They asked again if it could be under a different name. Really? How many times do I have to tell you my name. Showed him my account with my name at the top on the phone and he says, oh, it 's under David. WHAT?!?! How the hell am I supposed to know their orders come in under first name only?? Do you think you could have asked for my FIRST name to begin with??? Or even ask my phone number??? THAT was on my order slip, he could 've verified it with that. Who the hell has my last name as a first name!! When a customer comes in for an online order, ask the customer what name it 's under and CLARIFY THAT YOUR SYSTEM ONLY SHOWS THE FIRST NAME!!! Finally got my food, which was the same food I saw them place on the shelf 10 minutes earlier. Luke warm, by the time I got it home. Not happy. And the snide comments in Spanish as I left were not appreciated either. A little customer service training for this so called manager is desperately needed.
I had the worst experience right now and honestly I would never go back.. The employee didn't bother to help me and I was waiting and she told me you need to let the other go first if your not ready I'm like ready just waiting for you to finish what your doing she's like we'll hurry up and tell me what you want I don't got all day.. I told her to not be talking to me like that and give me this mean look and tossed my food..
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