Dairy Queen Grill Chill - Unadilla

Worst customer service I've seen in years. We stood at the front for 15 minutes before anyone took our order. The cashier rolled her eyes and sighed after every order. After all of that she still didn't get the order right even though it was only a vanillamilkshake they didn't even give proper size spoons for the large blizzards we ordered. Don't waist your time.

This is the second time in a row I have been disappointed at the drive thru here. The first time they did not have any gravy for chicken strips about an hour before closing which I assume was that they ran out of prepared gravy and didn't want to make anyso late. Today I went and had to wait a good 10 minutes at the speaker before ordering, I was asked to wait longer than I everhave when I was also asked to pull up past the drive thru. I ordered an extra chili cheese dog and did not get it. They were outof coke, pibb, and did not have unsweet tea. The chicken strips were good.

The cashier seemed unsure about her job, and the girl who came to assist her had an unpleasant attitude. However, the manager was patient and kind, even while managing all the cooking and handling the orders.

I waited 30 minutes for two cheeseburgers and chicken bites, and the customer behind me ordered six chicken strips and got his food before me. I ended up getting a refund, left without any food, and added 40 minutes to my 8-hour trip. If you're in a hurry, this is not the place to go. I wonder if the food would have been worth the wait, but I seriously doubt it. #stillhungry

They, like many restaurants these days, were short-staffed and locked the doors shortly after we left. A lot of items were unavailable, and the ice cream tasted like it was made with buttermilk or possibly the chocolate sauce was off. I couldn’t finish it. I hope this was just an unusually bad day for them and that they typically offer a better experience.